Receptionist Check In Position Available
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Title: Receptionist Check In

Reports to: Office Manager


  • Monday through Friday
  • 8:00 AM to 5:00 PM (or later if required to complete all daily activities)
  • On occasion, some evening and weekend work may be required


  • Full time
  • Hourly
  • Includes benefits

The primary function of the receptionist is to facilitate the smooth flow of patients into and out of the front office.

Essential Functions

  • Verify patient insurance policies daily
  • Verify that all required forms are filled out for each patient, scanned in and attached to charts
  • Check patients in and ensure portal access is explained
  • Collect patient payments and reconcile TOS money every day and do weekly reconciliations
  • Call No Show patients daily and reschedule/bill as needed
  • Monitor and handle incoming faxes for medical records, etc.
  • Monitor and handle portal requests for appointments, etc. daily
  • Monitor assigned tasks on clinical inbox daily
  • Answer the main phone line
  • Monitor telephone for voicemails throughout the day
  • Schedule appointments
  • Maintain HIPPA and OSHA compliance at all times

Non-Essential Functions

  • Support the marketing and advertising efforts
  • Cross-train on the basic tasks of the medical assistants (room patients, take vitals, complete an HPI and update the current medication list) and fill in as required


  • Excellent communication skills
  • Excellent computer skills
  • Excellent organizational skills
  • Ability to multitask
  • CPR certified (training provided as needed)

Required Education and Experience

  • No educational requirements
  • At least two years of experience as a receptionist in a medical environment

Preferred Skills and Abilities

  • Spanish-speaking

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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